Delete your account in the app

1. Open Salahly and go to Account (حسابي).
2. Tap Delete my account (امسح حسابي), the red row at the bottom.
3. Tick the confirmation and tap Delete permanently.

Deletion is immediate and cannot be undone. If you cannot open the app, write from your registered number to support@salahly.app and we will delete the account within 7 days.

If a balance top-up is still under review, the app asks you to wait until the review ends.

What is deleted

• Your name, phone number, personal details, saved addresses and the account itself.
• Your photo, ID photos, problem photos, job photos and transfer receipts. Files are purged from storage within a day.
• Your reviews and complaints, and a technician's customer book and invoices.
• Notifications and the push token of your phone.
• Data stored on your phone.

What happens to your requests

• Open requests are cancelled, held credit is returned and the other side is notified.
• If a job had already started, the technician is told, and keeps your address and phone only until the job ends or is cancelled (3 days at most), then they are erased.
• If you are a technician, finished requests with you are removed from the customer's history.

What we keep

• Credit and top-up records, detached from your name, phone and receipt, for accounting.
• A keyed one-way hash of your phone number (not the number) so free credits cannot be claimed twice.

Coming back

You can sign up again with your number as a new user.